Hassle-Free Returns Made Simple

  • 7-Day Return Policy, Anytime, Anywhere: Enjoy the flexibility of our generous 7-day return and refund option for any product in saleable condition, regardless of whether you made your purchase online or in-store. If you're not completely satisfied with your purchase, simply initiate the return within 7 days of receiving the item.

  • Easy Returns at Our Retail Location: For added convenience, you can return products to any of our retail outlets under the same terms and conditions as online returns. Our helpful staff at the showrooms will walk you through the process, ensuring a seamless experience.

  • Return Conditions Made Clear: To qualify for a return and refund, the product must meet the following criteria:

    • It must be in its original packaging.
    • It should be in saleable condition, devoid of any signs of use, damage, or wear and tear.
    • All original tags, labels, and accessories must be intact.

Returning Online Orders Made Simple:

  1. Reach out to our customer support team: Contact our friendly support team within 7 days of receiving the product. They'll assist you through the return process and address any questions or concerns you may have.
  2. Securely pack the product: Once your return request is approved, carefully package the item in its original packaging to ensure safe transit.
  3. Arrange shipment: As per our policy, customers are responsible for covering the shipping costs associated with returning the product to us.

Quality Check and Refund:

  • Upon receiving the returned item, our team will conduct a thorough quality check. If it meets the return conditions, we'll process your refund to the original payment method, minus any applicable shipping charges incurred during the initial purchase.

Exclusions to Note:

  • Please be aware that certain products may not be eligible for return due to hygiene, safety, or other factors. Additionally, items classified as "No longer needed" may not qualify for return.

Your Satisfaction, Our Promise:

  • At Carglams.com, your satisfaction is paramount. Whether you're shopping online or in-store, we're dedicated to delivering top-notch products and exceptional service. Should you encounter any issues with your order, rest assured that our dedicated support team is here to assist you every step of the way.

Shop with Confidence:

  • With our commitment to hassle-free returns and customer satisfaction, you can shop with confidence, knowing that we're here to make your experience enjoyable and worry-free. We eagerly anticipate serving you and fulfilling all your automotive accessory needs. Happy shopping!